IT Nations 2013 Breakouts

This year, it's all about being able to plan your day your way. Choose amongst ConnectWise experts, partner pros and awesome thought leaders. Whatever your business goals are for IT Nation, we have made sure to help you accomplish them. You’ll notice three categories of learning opportunities this year:

Foundations Foundations

The ConnectWise building blocks – a comprehensive understanding of these high level concepts is imperative; they’re based on our Path to Success Methodology.

Essentials Essentials

Once the foundation has been established, these are the necessary, indispensable best practices that will optimize your ConnectWise experience.

Mastery Mastery

After you’ve implemented the essentials, these are the tools to become an expert in this topic.

 

Breakout Rounds

Download Breakout Grid
 

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Round 1

Thursday, November 14th 1:00pm - 2:00pm

Accounting & Finance Essentials

Category

ConnectWiseFinancePowered by HTG

*Also available in Round 7

Jeanine Sullivan Senior Business Consultant, Certified ConnectWise Administrator, ConnectWise

Sunny Lowe President, Blue Jean Networks, LLC

Service Delivery Essentials

Category

ConnectWiseService

*Also available in Round 7

Ben Arntson Business Consultant, ConnectWise

Sean Furman President, STF Consulting

Path to Success: Sales & Quoting Foundations

Category

ConnectWiseExecutiveSales

*Also available in Round 8

Craig Fulton Senior Business Consultant, ConnectWise

Service & Product Catalog Essentials

Category

ConnectWiseServiceSalesOperations

*Also available in Round 8

Chris Romano Senior Business Consultant, ConnectWise

Nathan Austin VP of Business Development, Mytech Partners, Inc.

Marketing Essentials

Category

ConnectWiseSalesMarketingPowered by HTG

Megan Callihan Education Manager, ConnectWise

Jamison West CEO, Arterian

Agreements & Billing Mastery

Category

ConnectWiseFinance

*Also available in Round 8

Michelle Ibrahim Senior Business Consultant, ConnectWise

Charles J. Love Director of Service and Cloud Operations, Big Sur Technologies, Inc.

Path to Success: Configurations Foundations

Category

ConnectWiseExecutiveService

Topher Barrow Education Consultant, ConnectWise

Project Management Mastery

Category

ConnectWiseServiceOperations

*Also available in Round 8

Steffanie Jameson Education Consultant, ConnectWise

Chad Adams Operations Manager, Intrust IT

StreamlineIT Essentials

Category

ConnectWiseExecutiveService

Mike Dabner VP Business Process & Operations, IT Weapons Inc.

Lee Pruitt Education Consultant, ConnectWise

So, You Call Yourself a CEO? Working ON the Business vs. Working IN the Business

Category

Thought LeadersExecutive

*Also available in Round 5

Ted Garner CEO, IT Weapons

Accountability, Performance Reviews, and Results: Defining Success for the Individual and Organization

Category

Thought LeadersExecutiveOperations

Rhoda Kreuzer President, Partners In Action, Inc.

Swimming Upstream - Prepare for the Leap from Small Customers to Medium/Large Clients

Category

Thought LeadersExecutive

Peter High President, Metis Strategy, LLC

Pricing & Packaging Strategies: Dramatically Increase Monthly Recurring Revenue

Category

Thought LeadersExecutiveFinance

Gary Pica CEO, TruMethods

Leveraging Principal-Led Selling to Increase Your Win Ratio, Deal Size and Deal Margin

Category

Thought LeadersExecutiveSales

*Also available in Round 7

Paul Dippell Founder & CEO, Service Leadership, Inc.

LAB: Workflows: Practical Application Essentials

Category

ConnectWiseService

*Also available in Round 7

Danielle Barker Business Consultant, ConnectWise

Lauren Murad Consulting Team Manager, ConnectWise

Ophelia Clarke Business Consultant, ConnectWise

LAB: Agreements Foundations

Category

ConnectWiseFinance

*Also available in Round 7

Kristin Youmans Business Consultant, ConnectWise

Matt Maiorano Business Consultant, ConnectWise

Steve Hillerson Business Consultant, ConnectWise

LAB: Procurement Essentials

Category

ConnectWiseSalesOperations

Nancy Le Education Consultant, ConnectWise

Jennifer Six Business Consultant, ConnectWise

Jill Small Business Consultant, ConnectWise

Round 2
Sponsored Breakouts

Thursday, November 14th 2:15pm - 3:15pm

Lessons Learned Growing from 5 to 250 Employees in Three Years

Matt Nachtrab CEO, LabTech Software

Stories from the Real World: Achieving Sales Milestones to Successfully Grow Revenue

Kent McNall CEO, Quosal

How to Hire, Fire, Compensate & Ensure Success of a Sales Professional

Alex Rogers CEO, CharTec

The Next Evolution of the MSP

Ted Roller VP, Channel Development, LogMeIn

Become an MSP Hero by Securing the Expanding Perimeter

Grayson Milbourne Security Intelligence Director, Webroot

Fuel for Your Growth: Xerox MPS
Protect and Secure Your Accounts. Add Recurring Revenue to Your Business

Chris Iburg Director, Managed Print Services, Xerox Corporation & North American Resellers

White Label Cloud Computing

Sam V. Kumar President, NewCloud Networks

Solution Provider Success Panel: Reducing TCMS with HaaR
moderated by Paul Dippell

Greg VanDeWalker Senior Vice President & General Manager, GreatAmerica Financial Services Corporation

Here's to Your New Clients, All Two Million of Them

Kate Taylor Partner Manager, Dropbox

Partner Opportunities in the Microsoft Cloud

Bryan Von Axelson Sr. Partner Technology Strategist, SMB Cloud Strategy, Microsoft

Why We Dropped the Box: Partner Panel on the Need for Business-Class Sync

Ted Hulsy VP Marketing, eFolder

Five Lessons on Hyper-growth from Silicon Valley's Fastest Growing Technology Company

Mark Swendsen Vice President of Sales, Axcient

LAB: Workflows: Practical Application (continued) Essentials

Category

ConnectWiseService

*Also available in Round 7

Danielle Barker Business Consultant, ConnectWise

Lauren Murad Consulting Team Manager, ConnectWise

Ophelia Clarke Business Consultant, ConnectWise

LAB: Agreements (continued) Foundations

Category

ConnectWiseFinance

*Also available in Round 7

Kristin Youmans Business Consultant, ConnectWise

Matt Maiorano Business Consultant, ConnectWise

Steve Hillerson Business Consultant, ConnectWise

LAB: Procurement (continued) Essentials

Category

ConnectWiseSalesOperations

Nancy Le Education Consultant, ConnectWise

Jennifer Six Business Consultant, ConnectWise

Jill Small Business Consultant, ConnectWise

Round 3

Thursday, November 14th 3:45pm - 4:45pm

Establishing Successful Service KPIs Essentials

Category

ConnectWiseExecutiveServicePowered by HTG

*Also available in Round 8

Lee Pruitt Education Consultant, ConnectWise

Karl Bickmore President/CEO, CCNS Consulting LLC

Path to Success: Project Management Foundations

Category

ConnectWiseExecutiveServiceOperations

Steffanie Jameson Education Consultant, ConnectWise

Path to Success: Accounting & Finance Foundations

Category

ConnectWiseExecutiveFinance

*Also available in Round 8

Jeanine Sullivan Senior Business Consultant, Certified ConnectWise Administrator, ConnectWise

Raving Fans: Executing Excellence Through Service Delivery Essentials

Category

ConnectWiseExecutiveServiceMarketing

Jeannine Edwards Director of Community, ConnectWise

Agreements and Billing Essentials

Category

ConnectWiseExecutiveFinancePowered by HTG

*Also available in Round 5

Michelle Ibrahim Senior Business Consultant, ConnectWise

Erin Arnold President, NextStep Networking

Sales & Quoting Mastery

Category

ConnectWiseSalesMarketingPowered by HTG

*Also available in Round 5

Craig Fulton Senior Business Consultant, ConnectWise

Steve Riat Sales Manager, Nex-Tech

Tips and Tricks & to Get the Most Out of ConnectWise 2013 Foundations

Category

ConnectWiseServiceFinanceSalesMarketingOperations

*Also available in Round 7

Kay VanDerLeest Senior Business Consultant, ConnectWise

Service Delivery Mastery

Category

ConnectWiseServiceOperations

*Also available in Round 8

Ben Arntson Business Consultant, ConnectWise

Jeremy Koellish COO, TekTegrity

Configurations Mastery

Category

ConnectWiseServiceOperations

Topher Barrow Education Consultant, ConnectWise

Alan Sielbeck President, Safe Network Solutions

Leading the Conversation: Defining the Next Generation Partner

Category

Thought LeadersPowered by HTGExecutive

Arlin Sorensen CEO & Founder, HTG Peer Groups and Heartland Leadership Group

15 Core Values That Will Make Your MSP Thrive

Category

Thought LeadersExecutive

*Also available in Round 8

Dave Cava Owner/COO, Proactive Technologies

Building a Successful Vertical through Security & Compliance

Category

Thought LeadersExecutiveOperations

Dan Collins President, 360 Advanced, P.A.

Supercharge Your Lead Generation Results

Category

Thought LeadersSalesMarketing

Gary Pica CEO, TruMethods

Safely Selling and Delivering Managed and Cloud Services to Large Accounts

Category

Thought LeadersExecutiveSales

Paul Dippell Founder & CEO, Service Leadership, Inc.

LAB: Reporting Essentials

Category

ConnectWiseService

Matt Moore Consulting Team Manager, ConnectWise

Dan Dickenson CEO, Reboot Networks

LAB: Marketing Essentials

Category

ConnectWiseSalesMarketing

Aaron Boone Business Consultant, ConnectWise

Kim Bailey Business Consultant, ConnectWise

Gary Funaro Business Consultant, ConnectWise

LAB: Service Automation Essentials

Category

ConnectWiseServiceOperations

*Also available in Round 5

Kristin Youmans Business Consultant, ConnectWise

Kipp Stumpf Business Consultant, ConnectWise

Freddy Flis Business Consultant, ConnectWise

Round 4

Thursday, November 14th 5:00pm - 6:00pm

Configurations Essentials

Category

ConnectWiseServiceOperations

*Also available in Round 8

Topher Barrow Education Consultant, ConnectWise

Page Moon CIO, Focus Data Solutions, Inc.

Path to Success: Service Delivery Foundations

Category

ConnectWiseExecutiveServiceOperations

*Also available in Round 5

Ben Arntson Business Consultant, ConnectWise

Path to Success: Procurement Foundations

Category

ConnectWiseExecutiveOperations

Kay VanDerLeest Senior Business Consultant, ConnectWise

Path to Success: Agreements and Billing Foundations

Category

ConnectWiseExecutiveFinance

*Also available in Round 7

Steffanie Jameson Education Consultant, ConnectWise

Delivering Service Effectively Through Service Level Agreements Mastery

Category

ConnectWiseExecutiveService

*Also available in Round 5

Lee Pruitt Education Consultant, ConnectWise

Trevor Henke Regional Director of Managed Services, High Touch, Inc.

Service and Product Catalog Mastery

Category

ConnectWiseServiceOperations

Chris Romano Senior Business Consultant, ConnectWise

Eric Dykes CEO, United Technology Group

Sales and Quoting Essentials

Category

ConnectWisePowered by HTGSales

Craig Fulton Senior Business Consultant, ConnectWise

Mike Fafinski President, Syand Corporation

Accounting and Finance Mastery

Category

ConnectWiseFinance

Jeanine Sullivan Senior Business Consultant, Certified ConnectWise Administrator, ConnectWise

John Kleb Partner, Sikich LLP

A New Approach to Customer Acquisition: Win EVERY Managed Service Opportunity

Category

Thought LeadersSalesMarketing

Alex Rogers CEO, ARRC Technology

Accepted MSP Billing Models are Dead: What Can You Do About It?

Category

Thought LeadersExecutiveServiceSales

*Also available in Round 7

Chris Johnson CEO, Untangled Solutions, LLC

The Future MSP

Category

Thought LeadersExecutive

*Also available in Round 7

Mark Scott CEO, TUC Managed IT Solutions

Getting & Keeping the Seat at the Strategy Setting Table

Category

Thought LeadersExecutive

Peter High President, Metis Strategy, LLC

Managed Service Agreements: Protecting Yourself while Serving your Clients

Category

Thought LeadersExecutiveFinance

Brad Gross Founding Partner, Law Office of Bradley Gross, P.A.

Beyond the Technical Assessment – Gauging the Customer’s Own IT Operational Maturity

Category

Thought LeadersExecutiveSales

*Also available in Round 5

Paul Dippell Founder & CEO, Service Leadership, Inc.

LAB: Reporting (continued) Essentials

Category

ConnectWiseService

Matt Moore Consulting Team Manager, ConnectWise

Dan Dickenson CEO, Reboot Networks

LAB: Marketing (continued) Essentials

Category

ConnectWiseSalesMarketing

Aaron Boone Business Consultant, ConnectWise

Kim Bailey Business Consultant, ConnectWise

Gary Funaro Business Consultant, ConnectWise

LAB: Service Automation (continued) Essentials

Category

ConnectWiseServiceOperations

*Also available in Round 5

Kristin Youmans Business Consultant, ConnectWise

Kipp Stumpf Business Consultant, ConnectWise

Freddy Flis Business Consultant, ConnectWise

Round 5

Friday, November 15th 1:30pm - 2:30pm

Agreements and Billing Essentials

Category

ConnectWiseExecutiveFinancePowered by HTG

*Also available in Round 3

Michelle Ibrahim Senior Business Consultant, ConnectWise

Erin Arnold President, NextStep Networking

Delivering Service Effectively Through Service Level Agreements Mastery

Category

ConnectWiseExecutiveService

*Also available in Round 4

Lee Pruitt Education Consultant, ConnectWise

Trevor Henke Regional Director of Managed Services, High Touch, Inc.

Path to Success: Service Delivery Foundations

Category

ConnectWiseExecutiveServiceOperations

*Also available in Round 4

Ben Arntson Business Consultant, ConnectWise

Project Management Essentials

Category

ConnectWiseServiceOperations

Steffanie Jameson Education Consultant, ConnectWise

Leo Reap Senior Partner, IT Resource, Inc.

Laying the Groundwork for the ConnectWise APIs Foundations

Category

ConnectWiseExecutive

Amy Hodge Community Manager, ConnectWise

Path to Success: Marketing Foundations

Category

ConnectWiseExecutiveSalesMarketing

Megan Callihan Education Manager, ConnectWise

Sales & Quoting Mastery

Category

ConnectWiseSalesMarketingPowered by HTG

*Also available in Round 3

Craig Fulton Senior Business Consultant, ConnectWise

Steve Riat Sales Manager, Nex-Tech

Procurement Essentials

Category

ConnectWiseOperations

Kay VanDerLeest Senior Business Consultant, ConnectWise

Ben Johnson Founder, Liberty Technology

Defining Hunters and Farmers in Today’s Marketplace

Category

Thought LeadersExecutiveSales

Alex Rogers CEO, ARRC Technology

So, You Call Yourself a CEO? Working ON the Business vs. Working IN the Business

Category

Thought LeadersExecutive

*Also available in Round 1

Ted Garner CEO, IT Weapons

Beyond the Technical Assessment – Gauging the Customer’s Own IT Operational Maturity

Category

Thought LeadersExecutiveSales

*Also available in Round 4

Paul Dippell Founder & CEO, Service Leadership, Inc.

Profit Acceleration Techniques for MSP’s

Category

Thought LeadersExecutive

Gary Pica CEO, TruMethods

Building a Social Selling Culture

Category

Thought LeadersExecutiveSales

Kurt Shaver Founder, The Sales Foundry

We Have A Problem. Actually, a Crisis. So, What Do We Do?

Category

Thought LeadersExecutiveOperations

Brad Gross Founding Partner, Law Office of Bradley Gross, P.A.

LAB: Reporting Mastery

Category

ConnectWiseServiceOperations

Matt Moore Consulting Team Manager, ConnectWise

Dan Dickenson CEO, Reboot Networks

LAB: Invoicing & General Ledger Mapping Foundations

Category

ConnectWiseFinance

Nancy Le Education Consultant, ConnectWise

Jill Small Business Consultant, ConnectWise

Kim Bailey Business Consultant, ConnectWise

LAB: Service Automation Essentials

Category

ConnectWiseServiceOperations

*Also available in Round 3

Topher Barrow Education Consultant, ConnectWise

Jennifer Six Business Consultant, ConnectWise

Matt Maiorano Business Consultant, ConnectWise

Round 6
Sponsored Breakouts

Friday, November 15th 2:45pm - 3:45pm

How to Win in a Consumer Invaded ITWorld

John Lauffer Lenovo Ambassador, Lenovo

Grow Your Profits Without Hiring a Single Tech!

Marco Lavecchia VP Channel Sales, AVG Technologies, Inc.

Backing Up to Move Forward...Three New Ways to Go to Market

Rob Rae Vice President of Business Development, Datto, Inc.

Cloud & SMB Convergence: Where the $$$ Is

Jamie Ferullo Director of Sales, SMB, Ingram Micro

Jason Bystrak Director of Sales, Services, Ingram Micro

Enterprise-Grade Malware Protection That Lowers Your Costs and Pays For Itself

Dima Kumets Product Manager, OpenDNS

Quotes and Proposals for the IT Nation

Brian Laufer Vice President, QuoteWerks

Can I Borrow $50,000 from You? I Promise to Pay It Back When It’s Convenient...for Me

Ryan Goodman Partner, ConnectBooster

NilearOS – ConnectWise, the Video Game

Christopher Schalleur Partner, Nilear

Open New Revenue Streams in Security Services with Cyberoam’s On-Cloud Management

Abhilash V. Sonwane Sr. Vice President – Technology & Product Management, Cyberoam

HP: Simplify, Profitability, & Engagement

Rich Papaioannou Manager, Partner Development & Programs, HP

Dell Software: Better Together for You and Your Customers

Darrin Swan Director of Global Sales and Business Development, Dell Software

Wilson Lee Product Line Manager, Dell Security

Addressing the Latest Internet Security Threat Landscape

Christian Westervelt Sr. Principal Systems Engineer, Sales, Symantec

Attracting and Hiring Rock Star Talent

Mike Schmidtmann Business Consultant, 4-Profit
Todd Billiar Director of Channel Development, VAR Staffing

Transformational Revenue Begins with a Next-gen Managed Service Strategy

Frank Colletti Vice President of Sales, N-able Technologies

LAB: Reporting (continued) Mastery

Category

ConnectWiseServiceOperations

Matt Moore Consulting Team Manager, ConnectWise

Dan Dickenson CEO, Reboot Networks

LAB: Invoicing & General Ledger Mapping (continued) Foundations

Category

ConnectWiseFinance

Nancy Le Education Consultant, ConnectWise

Jill Small Business Consultant, ConnectWise

Kim Bailey Business Consultant, ConnectWise

LAB: Service Automation (continued) Essentials

Category

ConnectWiseServiceOperations

*Also available in Round 3

Topher Barrow Education Consultant, ConnectWise

Jennifer Six Business Consultant, ConnectWise

Matt Maiorano Business Consultant, ConnectWise

Round 7

Friday, November 15th 4:15pm - 5:15pm

Service Delivery Essentials

Category

ConnectWiseService

*Also available in Round 1

Ben Arntson Business Consultant, ConnectWise

Sean Furman President, STF Consulting

Path to Success: Service and Product Catalog Foundations

Category

ConnectWiseExecutiveServiceSalesOperations

Chris Romano Senior Business Consultant, ConnectWise

Path to Success: Shared Infrastructure Foundations

Category

ConnectWiseExecutiveOperations

Craig Fulton Senior Business Consultant, ConnectWise

Accounting & Finance Essentials

Category

ConnectWiseFinancePowered by HTG

*Also available in Round 1

Jeanine Sullivan Senior Business Consultant, Certified ConnectWise Administrator, ConnectWise

Sunny Lowe President, Blue Jean Networks, LLC

Workflow Theory Mastery

Category

ConnectWiseServiceFinanceSalesMarketingOperationsPowered by HTG

Kay VanDerLeest Senior Business Consultant, ConnectWise

Karl Bickmore President/CEO, CCNS Consulting LLC

Path to Success: Agreements and Billing Foundations

Category

ConnectWiseExecutiveFinance

*Also available in Round 4

Steffanie Jameson Education Consultant, ConnectWise

Accepted MSP Billing Models are Dead: What Can You Do About It?

Category

Thought LeadersExecutiveServiceSales

*Also available in Round 4

Chris Johnson CEO, Untangled Solutions, LLC

Unlocking Genius, Leadership & Potential: Mastering Your Priorities and Cultivating Your Culture

Category

Thought LeadersExecutive

Alexander Ford CEO, InfinIT Inc.

Should an MSP Build Their Own CLOUD?

Category

Thought LeadersExecutive

Sam Sandusky President & CEO, Big Sur Technologies, Inc.

Charles Love Director of Service and Cloud Operations, Big Sur Technologies, Inc.

Tips and Tricks & to Get the Most Out of ConnectWise 2013 Foundations

Category

ConnectWiseServiceFinanceSalesMarketingOperations

*Also available in Round 3

Lee Pruitt Education Consultant, ConnectWise

The Future MSP

Category

Thought LeadersExecutive

*Also available in Round 4

Mark Scott CEO, TUC Managed IT Solutions

Growing Your Sales with LinkedIn

Category

Thought LeadersSales

Kurt Shaver Founder, The Sales Foundry

An MSP unConference: Legal Style

Category

Thought LeadersExecutiveOperations

Brad Gross Founding Partner, Law Office of Bradley Gross, P.A.

Leveraging Principal-Led Selling to Increase Your Win Ratio, Deal Size and Deal Margin

Category

Thought LeadersExecutiveSales

*Also available in Round 1

Paul Dippell Founder & CEO, Service Leadership, Inc.

LAB: Agreements Foundations

Category

ConnectWiseFinance

*Also available in Round 1

Nancy Le Education Consultant, ConnectWise

Steve Hillerson Business Consultant, ConnectWise

Gary Funaro Business Consultant, ConnectWise

LAB: Configurations: Practical Application Essentials

Category

ConnectWiseService

Kipp Stumpf Business Consultant, ConnectWise

Freddy Flis Business Consultant, ConnectWise

Aaron Boone Business Consultant, ConnectWise

LAB: Workflows: Practical Application Essentials

Category

ConnectWiseService

*Also available in Round 1

Danielle Barker Business Consultant, ConnectWise

Lauren Murad Consulting Team Manager, ConnectWise

Ophelia Clarke Business Consultant, ConnectWise

Round 8

Friday, November 15th 5:30pm - 6:30pm

Agreements & Billing Mastery

Category

ConnectWiseFinance

*Also available in Round 1

Michelle Ibrahim Senior Business Consultant, ConnectWise

Charles J. Love Director of Service and Cloud Operations, Big Sur Technologies, Inc.

Path to Success: Accounting & Finance Foundations

Category

ConnectWiseExecutiveFinance

*Also available in Round 3

Jeanine Sullivan Senior Business Consultant, Certified ConnectWise Administrator, ConnectWise

Configurations Essentials

Category

ConnectWiseServiceOperations

*Also available in Round 4

Topher Barrow Education Consultant, ConnectWise

Page Moon CIO, Focus Data Solutions, Inc.

Path to Success: Sales & Quoting Foundations

Category

ConnectWiseExecutiveSales

*Also available in Round 1

Craig Fulton Senior Business Consultant, ConnectWise

Service & Product Catalog Essentials

Category

ConnectWiseServiceSalesOperations

*Also available in Round 1

Chris Romano Senior Business Consultant, ConnectWise

Nathan Austin VP of Business Development, Mytech Partners, Inc.

Establishing Successful Service KPIs Essentials

Category

ConnectWiseExecutiveServicePowered by HTG

*Also available in Round 3

Lee Pruitt Education Consultant, ConnectWise

Karl Bickmore President/CEO, CCNS Consulting LLC

Service Delivery Mastery

Category

ConnectWiseServiceOperations

*Also available in Round 3

Ben Arntson Business Consultant, ConnectWise

Jeremy Koellish COO, TekTegrity

Marketing Mastery

Category

ConnectWiseMarketing

Megan Callihan Education Manager, ConnectWise

Leo Kelly VP Sales & Marketing, Circle Computer Resources, Inc.

The Ownership Challenge: Which Hat are You Wearing?

Category

Thought LeadersPowered by HTGExecutive

Arlin Sorensen CEO & Founder, HTG Peer Groups and Heartland Leadership Group

15 Core Values That Will Make Your MSP Thrive

Category

Thought LeadersExecutive

*Also available in Round 3

Dave Cava Owner/COO, Proactive Technologies

MSP to ISV: Tips for a Successful Business Model Migration

Category

Thought LeadersExecutive

Eric Dosal Co-Founder, CEO, BrightGauge Software

Building Vertical Markets and the Herd Effect

Category

Thought LeadersPowered by HTGSales

Mike Fafinski President and Owner, Syand Corporation

Project Management Mastery

Category

ConnectWiseServiceOperations

*Also available in Round 1

Steffanie Jameson Education Consultant, ConnectWise

Chad Adams Operations Manager, Intrust IT

Conflict Resolution: Resolving Issues and Strengthening the Relationship

Category

Thought LeadersExecutiveOperations

Rhoda Kreuzer President, Partners In Action, Inc.

LAB: Agreements (continued) Foundations

Category

ConnectWiseFinance

*Also available in Round 1

Nancy Le Education Consultant, ConnectWise

Steve Hillerson Business Consultant, ConnectWise

Gary Funaro Business Consultant, ConnectWise

LAB: Configurations: Practical Application (continued) Essentials

Category

ConnectWiseService

Kipp Stumpf Business Consultant, ConnectWise

Freddy Flis Business Consultant, ConnectWise

Aaron Boone Business Consultant, ConnectWise

LAB: Workflows: Practical Application (continued) Essentials

Category

ConnectWiseService

*Also available in Round 1

Danielle Barker Business Consultant, ConnectWise

Lauren Murad Consulting Team Manager, ConnectWise

Ophelia Clarke Business Consultant, ConnectWise