IT Nation proved to be a very exciting week for the Dropbox team. Not only did we receive an overwhelmingly positive response from the MSP community—and the Best New Vendor award—but the event also coincided with our announcement of the all-new Dropbox for Business.
Hey there IT Nation!
This year's IT Nation was the biggest and best yet with over 2400 attendees, tons of awesome speakers, and two incredible keynotes by Simon Sinek and Arnie Bellini. Not to mention all the fun we had at the House of Blues and Off the Grid parties... We want to give a huge thanks to everyone who was able to make the trip to Orlando and we're already looking forward for IT Nation 2014.
The enterprise content management (ECM) market has been historically dominated by expensive, complicated products that require major changes in business processes and costly IT services and support. Consequently, many resellers have been hesitant to recommend a cloud-based ECM solution to their customers because many believed they were too expensive and/or complicated. As a result, many organizations still employ archaic file folder-based processes for managing their documentation, which inevitably leads to a loss of data, productivity -- and most importantly, money.
Last week’s breakout at IT Nation 2013 was more of a self-reflection and sharing of our experience as a fast-growing company than talking about what we do as a vendor of cloud-based disaster recovery and business continuity solutions. During the talk we covered five lessons that we learned during our trajectory of hyper-growth and shared them with the audience:
The first thing that happens when you get back to the office after a big show like IT Nation is that everyone wants you to fill them in on everything that happened at the event. You notice that conversation quickly shifts from “how was the booth traffic” and “how many leads did you bring back”, to “What else did I miss? Give me the inside scoop”. As I settle back into my regular work routine in Boston, I’m a bit nostalgic about IT Nation 2013. For anyone who may have missed the event or wants to reminisce with me, here is a Top Ten list of moments you may have missed from the event. Enjoy… and I’ll see you next year!
IT Nation 2013! What an event. It’s amazing to see how much IT Nation has grown over the years. It truly is one of the best conferences for our industry. The content, people and, of course, the fun times are unmatched.
Studies show that small and medium-sized businesses (SMBs) are currently the largest adopters of cloud-based data recovery and business continuity solutions. SMBs are attracted to the low cost, ease of use and lack of dependence on internal infrastructure or IT staff. But even though many SMBs are interested in exploring business continuity options, MSPs must still work to find the most effective methods for selling business continuity solutions.
The main challenge that faces any business in any industry is achieving consistent growth. The managed service provider (MSP) space is no different and is certainly not immune to the same concerns that other businesses have.
It’s official! IT Nation 2013 is underway. For those of you who are here; Welcome! The Registration Desk officially opened yesterday at 6 am and we had a line out the door of enthusiastic partners ready to kick this event off with a bang.
If you’re not attending this year, all I have to say is “WHY?”
In many ways, 2013 has been one of the most exciting years for Dropbox. We grew to 200 million users, had our first developer conference, and introduced a ton of new and exciting product features. Our most notable accomplishment, however, had to be the official launch of Dropbox for Business—and the coordinated effort across engineering, product, and sales that went with it.
With the amount of competition in the managed service provider (MSP) sector these days, it won’t be enough to simply have a better product set. Of course, you want to deliver the best product but may companies with the best service offering struggle while less talented companies thrive. Why is that?
As you pack your bags for IT Nation, do you have space in your suitcase for a UTM or Secure Web Gateway? Neither do your traveling customers. Technology continues to advance at a blistering pace—an evolution that is felt more strongly by MSPs than anyone else. Not only are the devices we work with becoming more portable, but where we work is changing too. The surge in laptop users working from home, at coffee shops, and at conferences is prime examples of a ‘new normal’ in business. Work is no longer a place you go but a thing you do.
Cloud file sync solutions enable employees to securely sync critical work files with their mobile devices and additional computers, such as home PCs. With most solutions, users are also able to easily share large files or sensitive documents with third parties outside their organization. For a robust user experience, employees will also need to access their files occasionally from the web, so all the content must also be synced to the cloud.
I recently had the great pleasure of inviting three Quosal client partners to join us for a ConnectWise TV presentation. These partners are successful Quosal users, but they are also successful MSP’s and businesses, with track records of top and bottom line growth, and a proactive approach to their own success. We invited them to talk about the role that Quosal has played in building their business in the years that they’ve been using Quosal (3 to 4 years on average).
M-Files dynamic content management solutions are turning the enterprise content management (ECM) market upside down by transforming how businesses manage, secure and share information with a unique, revolutionary approach that organizes and processes content based on what it is, rather than where it resides. Thousands of businesses in over 100 countries use M-Files on-premise, in the cloud or in hybrid environments to improve productivity and quality, and to ensure compliance with industry regulations and standards, including companies such as SAS and Elekta.
You don’t have to be in technology to come up with examples of companies that broke all of the rules and succeeded. Apple changed the way we listen to music and reinvented the phone. Square has empowered small shops to accept credit card payments with an iPad and has made the big payment conglomerates wonder who stole their money. Uber is disrupting the entire taxi industry by making black cars available to everyone through their phones. AirBNB is reinventing the “hotel” by allowing people to rent out their apartment or home for as little as a day.
In today's business environment, network hardware has quickly become critical to all aspects of daily operations. From virtualization technologies such as Citrix XenServer, VMWare, and Hyper-V to Voice over IP, almost every part of our customers' businesses rely on uptime and connectivity. Outage scenarios cost serious money. And, while our jobs as MSPs are to fix those failures and limit the damage, we also need to proactively discover downtime inducing problems before they reach critical mass. We asked ourselves these questions when looking for a product to monitor our customers.
Being the first security company to jump into the managed services space has caught a lot of people by surprise. It has really made the industry—both vendors and MSPs alike—pay attention to what we’re doing and where we’re going. Initially, the buzz was all about Security products and Managed Services, but the story goes well beyond that. It’s actually Security, Content Filtering, Online Backup, AntiSpam, and more, taken to the next level with Remote Monitoring and Management, and truly set apart by NOC and Help Desk services.
When changes occur in life, we gain the opportunity to rearrange our priorities and reevaluate what’s important. Over this past year at Symantec, we have been undergoing change and making new strides forward a brighter future. When Steve Bennett became our CEO, we began to evaluate our business processes and started making the necessary changes to grow our company.
The modern office no longer has 4 walls. It extends into our homes, across time zones, and everywhere in between. Much of work done by modern office workers happens outside of the office, and outside of work hours. BYOD, BYOA, Shadow IT and security in the cloud are the topic of every other discussion in the channel, and they all have two things in common.
How often have you heard that to have an efficient service delivery model you must standardize the environment? How often have you heard that you must Rip and Replace? It makes me think of my kids with a bandage that needs to be changed. What do we do, we rip it off. Make it quick and have as little pain as possible.
IT consultants and support firms are often criticized for failing to be proactive – only taking action when a user alerts them to a problem. With sophisticated remote management and monitoring (RMM) tools now widely available, there’s really no excuse to be a reactive, break / fix IT professional. Being proactive not only improves your standards of service, it also makes your working life less stressful and unpredictable.
The Triple Crown: Trust, Technology and Support. They’re pretty much the Trifecta of a successful business relationship. For some reason, many of life’s successes come in threes—Trifecta, Hat Trick, and Triple Crown to name a few. And none are easy to come by, which is what makes them so valuable. For example, only 11 horses have won the coveted Triple Crown in the last 94 years, 1919 – 2013. The last Triple Crown winner was affirmed in 1978. That means the majority of folks working at Datto have never seen a Triple Crown winner, as they weren’t even born yet. I remember.
SMB end users are often a solid fit for cloud technology because it reduces infrastructure costs in a new or small business scenario. Plus, SMBs tend to be less married to their data, and therefore more willing to let it go into the cloud. But do you know how to turn customer enthusiasm for cloud into a profit center? Ingram Micro’s Cloud team has identified a roadmap that works for VARs just starting to sell subscription-based services as well as MSPs looking to expand their portfolios. Based on years of experience working with thousands of partners, this five-steprocess addresses the challenges and pitfalls that can stall your cloud services business efforts.
The IT perimeter continues to evolve. Employees’ mobile devices take corporate data off the network, pressuring MSPs to protect not only servers and corporate PCs, but also tablets and smartphones. An increasingly mobile workforce is changing the corporate network environment, and the unfortunate truth is that many of the technologies we have come to rely on simply can’t keep up.
If you’re using OpenDNSUmbrella for MSPs, you’re familiar with how effectively it prevents malware, botnets, and phishing attempts—meaning less time and money spent cleaning up infected machines. Umbrella is always ahead of the rapidly-evolving threat landscape because we processes enormous amounts of data daily to classify and identify malicious activity in the cloud before it reaches your customers. But if you’re only using Umbrella for malware protection, you’re passing over some powerful tools in its arsenal: granular web filtering and comprehensive reports.
In recent research to understand trends in managed services, I read an article about Southwest Airlines unique success in a commoditized market. It proves to show that great customer service and relationships, combined with repeatability and standardization ultimately create best in class profits. In the IT managed services business model, profitability is ultimately driven by the same two core components; relationships or “value” and repeatability for “scale”.
One of the most challenging parts of a channel partner’s business is the need to differentiate yourself from the competition. With a wide variety of MSPs to compete with, anything that helps you stand out in the minds of your customers can make a real difference to your business. In addition, keeping track of your customers and their solution deployments can be time-consuming and complex. Symantec recently committed to address both these problems with the release of the Partner Management Console (PMC).
Hi there IT Nation!
Thanks to everyone who was able to make the trip to Orlando this year for IT Nation 2012. We really had an amazing event, complete with Jim Collins, Arnie Bellini, tons of awesome speakers, great parties... I could go on!
But let's get down to business. There are breakout session slide decks to peruse! So hop on over to the University to click through all of our Breakout session presentations. You can find them in the Community Tab > IT Nation Breakouts > IT Nation 2012 Break Outs.
Videos of all the breakout sessions and Arnie Bellini's keynote will be coming in the next few weeks. We'll make another announcement at that time!
A little over two and a half years ago, five LabTech employees and I made the move from the booming metropolis of Toledo, Ohio down to sunny Tampa, Florida. I considered LabTech a successful early startup. We had over 150 partners using the software and felt in control of the business. We really didn’t know what to expect. I wondered how it would be working with Arnie and David Bellini every day. I wondered how much of a boost the business would receive from the capital investment, the expertise from the ConnectWise team, and the amazing ConnectWise community. I wondered if I would still feel in control of the business after this massive change.
With football season in full swing, and IT Nation just around the corner, implementing a profitable data defense strategy may be top of mind for MSPs. When developing a line of attack, MSPs should consider a backup technology that saves time, generates monthly recurring revenue, and works with the ConnectWise technology they currently rely on. With Intronis, MSPs get just that.
Not to mention innovations. Next month at IT Nation (booth #212), Intronis will debut the latest release to its product which tackles support of VMware images, extending beyond local and offsite backup of physical workstations and servers.
Is it possible for a hardware manufacturer today to offer a value proposition to the “services centric” solution provider and create a win-win? A “best in class” solution provider with services accounting for 50% or more of total revenue, knows that the “holy grail” is to brand, market, and sell their own technology solutions, not brand their company with products the manufacturer provides or with vendor certifications. Hardware vendors must now provide something that ultimately helps drive partner operational efficiencies, as traditional product incentives are not applicable to bottom line profitability with this new breed of partners.
While companies of all sizes are vulnerable to cyber-attacks, small- to mid-sized businesses (SMBs) are increasingly targeted. SMBs are often more susceptible to cyber-attacks without sophisticated antivirus technology in place and are ill-prepared for the impact.
In fact, a recent Symantec survey, reported on the company’s blog, revealed that the number of targeted attacks against SMBs has more than doubled in the last six months. The research also reported that many SMB IT pros don’t realize the threat. According to a tweet from @SymantecSMB, 50 percent of SMBs think they’re not a target for cyber attackers, but 73% have been victims.
Hello IT Nation!
At HP, we are continuing to focus on providing you simplified engagement and relevant programs that will positively impact your practice…so much so that we have created a team dedicated to enabling the SMB channel community. I am excited to be leading this team, and I will be sharing more information with you in the coming months and at the IT Nation event. Our goal is to assist you with creating demand, empowering you to easily position and win with HP, and make more money doing so! I have spent 15 years at HP focused on sales and sales support, and our excitement level in the Channel Organization is through the roof thanks to new initiatives that we think will make a difference.
Trend Micro has been supporting our MSP partners for a number of years by offering flexible pay-as-you-go licensing along with purpose-built solutions for on-demand license provisioning and centralized multi-tenant management for our cloud and on-premise solutions in one location.
We realize that MSPs need solutions that help them maximize productivity in order to help them scale and grow their business. Using a professional service automation (PSA) tool like ConnectWise is critical for day to day operational efficiencies in your managed services business.
IT solution providers and system integrators continue to see margins shrink on their hardware to the point that some are abandoning selling hardware altogether. The good news is many have been able to offset the losses to hardware margins with an increase in service revenue. As more and more of you have focused on selling services and increasing your monthly recurring revenue (MRR), margin competition has increased here as well. GreatAmerica has developed a solution, Hardware as a Rental™ (HaaR™), which helps you get the margin back on hardware while continuing to bring in service revenue.
HaaR is similar to Hardware as a Service (HaaS) in that you can bundle hardware, software, installation and service together to help avoid the price discounting that typically comes when providers offer the different components separately for a cash price. Both HaaR and HaaS better position your customers to keep their technology current without compromising their budgets. You typically see more upgrades and repeat business (at higher margins) from customers on these programs than you would from those who paid cash up-front. While HaaR and HaaS are both based on a monthly price, there are some significant differences between the two solutions.
Whether you believe the end of the Mayan calendar predicts a cataclysmic world event on December 21, 2012 – or you simply know the odds that servers have a 30% chance of crashing each year – it’s imperative to be prepared and be able keep your IT systems up and your business running, no matter what. In today’s always-on business world, legacy backup and disaster recovery just isn’t enough to keep businesses going. Alone, backup will not help companies avoid the fallout that occurs due to downtime, such as loss of productivity, reputation, and revenue.
Back in 2006, VAR Business suggested “98 Percent of Managed Services Is Chaotic.” At that time, they painted a bleak picture of the common pitfalls that break-fix VARs and other IT solution providers encountered as they attempted to transition to a managed services business model.
In the 2006 VAR Business report, they found that 31% of the companies surveyed felt that their managed service efforts had fallen short of their expectations and only 11% said that managed services had exceeded expectations.
This year, ConnectWise is proud to bring back the popular IT Nation Golf Tournament, which will be held on November 11 at The Waldorf Astoria Golf Club, a Rees Jones-designed championship course. When you register for the tournament (space limited) you will be given the option to rent clubs and/or shoes so no need to load up on heavy equipment!
Designed with a five-tee system for all playing abilities, yet quite challenging, the Waldorf Astoria Golf Club provides a truly exceptional setting for Orlando golf. Test your skill on the 18-hole Rees Jones-designed championship course, winding through a large wetland preserve and measuring 7108 yards with a Par 72, Slope 139, and 74.6 rating from its Professional Tees. Holes are visually arresting from tee to green and require intelligent management of the game. Bunkers are carved to be reminiscent of the hazards designed on courses a century ago.
The style of this meticulous Orlando golf resort was dictated by the land's existing contours, which Jones then enhanced always mindful of the natural elements and environmental issues. Enjoy the convenience of a fully stocked Pro Shop with TaylorMade, Adidas, and Ashworth merchandise and TaylorMade club rentals.
View the interactive course map and see the stunning Waldorf Astoria Golf Course hole by hole!
Waldorf Astoria Golf Club RatesThe Waldorf Astoria Golf Club is open to hotel guests of the Waldorf Astoria Orlando and Hilton Orlando Bonnet Creek as well as outside guests.
IT Nation 2012 Content is created and delivered based on two very important criteria: roles and ConnectWise expertise. Below is our IT Nation 2012 list of breakout session titles. Make IT Nation 2012 your own and create your ‘perfect fit’ experience by attending breakoutsthat are most applicable to your company role and experience level.
Breakouts denoted with a are ConnectWise specific in scope.
Florida is the "Sunshine State" and the Orlando weather makes it one of the best vacation destinations in the world. We're expecting high temperatures in the 80's (farenheit), with lows in the 60's. For the most accurate forecast, check the weather in Orlando just before your departure and pack appropriately!
If you need to adjust your IT Nation 2012 registration or hotel accomodations, please contact the Registration Department at Baskow & Associates via
Conference Cancellation Policy: Cancellations through October 10, 2012 are refundable, less a 10% processing fee. Cancellations made between October 11 - 24, 2012 are eligible for a 50% refund. No refunds are extended for cancellations made after October 24, 2012. Name changes are accepted through October 24, 2012.
Take advantage of discounted tickets to Magic Kingdom® Park, Epcot®, Disney's Hollywood Studios™ and Disney's Animal Kingdom® Theme Park and complimentary direct transportation to and from the Walt Disney World® Theme Parks.
Transportation to the hotel is available via taxi, shuttle, or rental vehicle. This site provides information for local taxi cabs that will get you quickly to the Bonnet Creek properties. Mears Transportation provides shuttle service in Orlando and allows booking online.
Receive special airfare discounts on the best available SkyTeam airline fares. Enjoy the perks, from discounted flights to easy online bookings. With SkyTeam Global Meetings, it's easier to plan your trip. The IT Nation Event ID is 2298s, click here to access the site and see included airlines.
The Orlando International Airport (code MCO) is located in Orlando in Orange County, Florida; it is the closest commercial airport to Orlando's world-class attractions, the Orange County Convention Center, and the downtown business district.
Hi there, I’m Holly Soule, the Virtual Community Team Lead in the ConnectWise Community Department. Now, you probably don’t recognize me, I’ve only been on the team since January. And as the Team Lead for the VIRTUAL Community, I spend most of my time in the virtual world and not on the road traveling. But I can tell you one place I will be traveling to, the IT Nation in Orlando this November!
Holly Green is CEO of The Human Factor, Inc., and helps business leaders and their companies achieve higher levels of performance and profitability. She helps organizations get clear on what winning looks like, and then how to align the resources and energy of the organization to get there.
An experienced business leader and behavioral scientist, Holly has a rare combination of extensive academic training and in-the-trenches experience working in and leading organizations. She was previously President of The Ken Blanchard Company and LumMed, Inc. Holly's clients include AT&T, Microsoft, Expedia, Nokia, and Google as well as numerous small and midsized businesses.
Bradley Gross is the founding partner of the Law Office of Bradley Gross, P.A., a law firm that focuses exclusively on transactions involving managed service providers, VARs, technology solution resellers, cloud solution providers, IT professionals and technology companies worldwide.
A former Chair and managing partner of the Intellectual Property Law Department of one of the largest law firms in the State of Florida, Bradley sits on the Board of Directors of several technology companies, and acts as general counsel for several SaaS and HaaS solution providers throughout the United States.
Gary Pica is a pioneer in the managed services field. His company, Dynamic Digital Services, was "early to market" in the MSP arena. It quickly became one of the fastest growing MSPs in the country, with over 7,000 endpoints under management, generating over $500,000 of monthly reoccurring revenue. Gary's company was acquired by mindSHIFT Technologies in 2005, where his sales and operational methodologies help propel mindSHIFT to one of the nation's largest MSP/CSPs.
Paul Dippell brings more than twenty-five years of experience building, running, acquiring and integrating IT Solutions companies. Mr. Dippell is often a featured speaker at IT Solutions events on successful channel business model strategy and operations, as well as mergers and acquisitions.
Mr. Dippell is founder/CEO of Service Leadership, Inc. a leading Solution Provider consultancy and publisher of the Service Leadership Index® benchmarks of Solution Provider performance. Additionally, Service Leadership advises leading global IT manufacturers on channel management and strategies, and SMB and mid-market customer product and services strategies.
CharTec is the SMB Channel's leading provider of Hardware as a Service (HaaS) and MSP training. Beyond HaaS, we are a channel-friendly partner that helps you deliver a truly unique managed service offering. We recently completed construction of our own custom-built 20,000 square foot training Academy, making us the largest MSP training facility in North America. While attending training at the CharTec Academy, Partners receive hands-on experience in real-time from our fully operating, master MSP practice, ARRC Technology, four times listed on the INC 500/5000 list. Our success is based on our Partners’ success, which is why we invest so much in training and Partner support.
Learn about the latest release of our Managed Workplace® remote monitoring and management platform, now including Mobile Device Management. Mobile Device Management from Level Platforms equips IT service providers with the tools to simplify administration, improve performance and address security issues for smartphones and tablets from all major vendors. Monitor, manage and track devices, secure and wipe lost devices, ensure compliance with corporate mobility policies and more. To learn more about Managed Workplace visit levelplatforms.com/Product/Managed-Workplace-2012/
Symantec is a global leader in providing security, storage and systems management solutions to help our customers - from consumers and small businesses to the largest global organizations - secure and manage their information and identities independent of device. Symantec does this by bringing together leading software and cloud solutions that work seamlessly across multiple platforms, giving customers the freedom to use the devices of their choice and to access, store and transmit information anytime, anywhere.
Zenith Infotech is an international company that specializes in delivering innovative business continuity, cloud computing and telepresence solutions for IT service providers. Its niche lies in its unique ability to identify emerging enterprise-class technologies and design solutions for the small and medium-sized marketplace. These solutions enable partners to spend less time on day-to-day operations and more time on strategically growing their business. Zenith demonstrates its partner commitment through educational online programming and hands-on technical training, along with customizable marketing materials and aggressive pricing.
Anchor allows MSPs to build their own cloud and profit while offering their customers powerful technology to backup, share, collaborate and access their files from anywhere. Featuring Active Directory deployment, PSA integration, brandable mobile apps, SECURE Dropbox-like access and sync technology, bare-metal backup, and revisioned file backup, Anchor allows partners to replace or complement their existing data management solution.
Continuum provides a leading SaaS-based managed services platform that Managed Services Providers (MSPs) use to efficiently backup, monitor, troubleshoot, and maintain desktops, servers and other endpoints for small and medium-sized businesses. The comprehensive platform provides an intelligent Remote Monitoring and Management (RMM) solution and an advanced backup and disaster recovery (BDR) offering – all integrated with an industry-leading Network Operations Center (NOC). Continuum employs more than 650 employees worldwide, supports over 3,300 MSPs, and monitors nearly 500,000 endpoints.
Datto is an award-winning provider of hardware based on-site and off-site backup and disaster recovery solutions. Datto is changing the way the channel delivers complete business continuity by providing innovative and affordable solutions that are offered exclusively through our Resale Partners--over 3,500 IT Service Providers throughout North America and Europe. Visit dattobackup.com/itnation2012 to learn more and receive a special offer!
ESET is a global leader in antivirus and Internet security software. Powered by ESET NOD32(r) Antivirus, which has won an unmatched 71 VB100 awards for malware detection, ESET business solutions offer proactive, fast, and effective server-to-endpoint protection for Windows, Mac and Linux environments. Install ESET. Install confidence.
Microtech-Tel, located in Denver, Colorado, has been in business for over 23 years and is a Nationwide provider of Cloud Communications and Cloud Computing products. Our state of the art data center is fully redundant and geographically safe to ensure complete protection of your valuable data. Microtech-tel's cloud offerings include Virtual Servers, Dedicated Servers, Backup and Disaster Recovery, IT Managed Services and Hosted Communications.
OKI Data Americas, headquartered in Mount Laurel, NJ, and a subsidiary of OKI Data Corporation of Japan, markets PC peripheral equipment and customized managed print services solutions under the OKI brand in addition to a complete portfolio of end-to-end print technologies that include digital color and monochrome printers/MFPs, serial impact dot matrix printers, thermal label, POS & receipt printers as well as a full line of options, accessories and consumables.
ATS Procurement Direct offers managed service providers and IT consultants a single-source solution for the procurement of their IT Hardware and Software. Simply stated, ATSPD coordinates and oversees the entire procurement cycle from start to finish, from product quoting all the way through equipment delivery. Our integrated system grants IT consulting firms and MSP’s of various sizes, direct access to vendor certifications, competitive pricing, automated accounting and RMA recovery, without leaving the field or wasting billable hours.
Clients and prospects are continually asking for better executive reports, more transparency, and requiring MSPs to constantly justify their monthly fees. BrightGauge automates and satisfies this reporting need by combing data from your ConnectWise system AND your RMM tool to produce beautifully designed executive reports and client portals. Visit www.brightgauge.com to learn more today.
You've heard that you can't fix what you can't see; ConnectSMART enables you to see the big picture of where your business is headed. With pre-built reports for every department, there's no area where your data can't be reached. Now you can easily access hard-to-find answers in ConnectWise using easy-to-read dashboard KPI's. Drilldown to the data that's critical to your success, and get the insight needed to let ConnectSMART help transform your business.
Over 100 Breakout Sessions Tailored to Supercharge Your Business
Network with over 1,600 Successful IT Professionals From Around the World.
Speakers that Share Ideas to Spark Your Success and Imagination.
Jim Collins is a student and teacher of enduring great companies — how they grow, how they attain superior performance, and how good companies can become great companies. Having invested nearly a quarter of a century of research into the topic, Jim has authored or co-authored six books that have sold in total more than ten million copies worldwide. They include: the classic BUILT TO LAST, a fixture on the Business Week best seller list for more than six years; the international bestseller GOOD TO GREAT, translated into 35 languages; and HOW THE MIGHTY FALL, a New York Times bestseller that examines how great companies can self-destruct.
His most recent book is GREAT BY CHOICE: Uncertainty, Chaos, and Luck—Why Some Thrive Despite Them All, coauthored with Morten Hansen.
Arnie Bellini is co-founder and Chief Executive Officer of ConnectWise. Arnie is the chief visionary behind the company's long-standing success in the information technology industry. Today, ConnectWise is a leading provider of IT services to companies in the Tampa market and the publisher of the industry's most widely-used business operating system.
In 1982, Arnie astutely recognized the impact that microcomputers would have on business and formed the company with his brother David. Arnie's passion to continually drive operational efficiencies and deliver excellent customer service makes ConnectWise one of the most admired companies in the IT services market.
This is the newest Four Diamond AAA Orlando hotel everybody is talking about! The hip Hilton Orlando Bonnet Creek is Orlando's newest Hilton hotel in Orlando near to Walt Disney World® Resort, and just minutes away from Orlando International Airport (MCO), and the Orlando Convention Center! An incredible full-service Orlando resort featuring extraordinary amenities, the best Orlando restaurants and complimentary direct transportation to and from the Walt Disney World ® Theme Parks and Downtown Disney® Area. Hotel Map IT Nation Maps
A world unto its own, Waldorf Astoria® Orlando, nestled in the heart of over 482 pristine acres in Bonnet Creek, is a crown jewel unlike any other. An elegant and refined Orlando luxury hotel, this unique property remains passionately devoted to the well-being of each and every guest.
Any Partner who attended IT Nation 2011 will tell you it was a huge hit, but how big was it really? Successful projects can and should be measured, so to help us all understand the sheer size of the event we’ve crunched the numbers!
This year 40% of the IT Nation attendees were there for the first time, making this event bigger and better than ever! If you were unable to attend, you missed an amazing conference, but thankfully it all happens again in 2012: November 8th, 9th, and 10th. As a newer member of the ConnectWise team, I was also an IT Nation Newbie, so for any of you who have not attended yet, here are my three biggest surprises at IT Nation: